One of the key pillars of consumer protection is to ensure financial inclusion and awareness of all consumers. Financial consumer awareness is a key objective of the CBUAE, which CBUAE works towards actively and is implementing various initiatives to promote awareness and inclusion among the consumers.

CBUAE also maintains oversight over licensed financial institutions and insurance companies to ensure good market conduct and that the institutions implement good consumer protection practices.

If you have a complaint related to your Licensed Financial Institution or Insurance Company, please visit www.sanadak.gov.ae