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Whistleblowing

Here you can report corruption, fraud, undisclosed conflicts of interest, ethical violations, and non-compliance with applicable laws and regulations by the Central Bank of the UAE's employees, contractors and representatives.

Whistleblowing plays a critical role in keeping our institution honest, efficient, and responsible. In recognition of this role, The CBUAE provides the opportunity for all stakeholders, including supervised entities, vendors, counterparties and the public, to disclose wrongdoings by CBUAE employees, contractors, and representatives discreetly, in an environment free from the threat of retaliation. We can avert fraud and corruption, and protect reputations, if we receive timely information and can take relevant action. 

You should direct consumer complaints relating to CBUAE-licensed entities to the following link. You can also contact our Consumer Protection Call Centre on the following number: 800 22823. 

You can do so via our confidential and encrypted whistleblowing system. 

You can contact us directly: 

  • In person at our Abu Dhabi HQ offices – CBUAE Compliance Unit; 
  • Via phone on 00971 2 691 5866; or 
  • In writing to the Compliance Unit/ CBUAE, P.O. Box 854, Abu Dhabi, UAE. 

Yes. You can choose not to disclose the reporter’s information while submitting a report using the CBUAE’s whistleblowing system by skipping section ‘A’ (Whistle-blower’s Information). 

Your details will be held in confidence to the fullest extent practical and allowed by law. 

Yes, but only if you have made a report to the appropriate CBUAE function and did not receive a timely response. You will need to provide details of your previously failed communication attempt(s). 

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Last updated on: Friday 26 August 2022

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